|Our Foundation Principles|
Quality & Affordability
- Our team have a combined total of 30 years experience in ICT support and consultancy and are committed to working to the highest professional standards.
- We are highly skilled in a wide range of ICT areas including networking, servers and desktop hardware and Windows and Apple Operating System support.
- We have in depth knowledge of software and services used in business and education from email and database to websites and Office applications.
- We believe that our rates are highly competitive.
- We offer significant discounts on our Standard Hourly Rate which increase the more hours that you buy.
- We offer flexible payment terms to customers buying an annual Service Level Agreement.
Reliability and Simplicity
- We provide guaranteed time on site to all our customers which is purchased in hourly units on a contracted or Pay As You Go basis.
- Contracted customers get the benefits of regular on site visits, and a regular support technician.
- We are able to provide emergency support, out of hours and weekend working to ensure we meet your needs.
- We keep things simple with a fixed Standard Hourly Rate.
- You pay for time on site with no hidden extras, we provide clear and itemised invoicing for everything we do.
- No support exclusions, we will support all ICT hardware and software to the best of our ability where it economically viable for the customer for us to do so.